FAQ's
Frequently asked questions about our moving services. If you still have questions do not hesitate to contact us.
Looking for solutions to keep your move on track? Check out these frequently asked questions for more information.
Yes! In addition to normal insurance policies you will receive we offer $1,000 in damage protection included in the cost of every move.
Everything is included in our hourly rate. You will never find a trip charge or fuel charge like most companies. If we are packing and providing materials those are charged per item. If you use a credit card to pay there is a 2.5% credit card fee.
The clock starts when we leave the truck yard or previous move; The clock stops when everything is off the truck.
Cash and all major credit cards. No checks.
There are so many things that impact this and we don’t want to break our word. After the truck completes its morning job then the crew leader will call you and tell you they are on the way.
We have a 2-hour minimum charge.
NO DEPOSIT NEEDED!
When moving locally it’s important to ensure you have all the items not going in a designated area and show the movers when they arrive. If you did not hire our crew for packing service then everything that is not furniture should be in cardboard boxes or plastic bins with a lid, taped, and labeled so our crew knows what room the box goes into. This includes lamps, lamp shades, t.v’s, bedding, clothes, and more. You can leave soft items in dresser drawers our crew will move dressers as is. Overall, if you need help with packing call us for advice!
Things happen. If your plans have changed let us know. No fees of any kind will be charged.
When the work is completed the crew leader will take your payment.
Absolutely! Check out our labor only services section.
You bet! Check out our packing services page.
We can take your TV from the wall but do not currently provide dismount and remounting services.
No, we can take you anywhere in the greater Denver area and along the front range between Boulder and Colorado Springs.
Yes, you can! Please pack anything heavier than your shirts and underwear in a box.
All trucks are 26 ft. box trucks.
We need to discuss this one over the phone.
Most of the time we do not need to see this prior to proving an estimate. If you have a larger home or some unique circumstances, we will send someone out to speak with you directly.
This is what we do. We have basic tools to get your bed disassembled and reassembled in your new nest. Your appliances will be unhooked and re-hooked up as they were. We can’t connect or disconnect any gas appliances.
Yes, and the first month is on us!
We don’t want to damage your stuff but it sometimes happens during a move. If the crew sees it, they will immediately bring it to your attention so can get on the phone with a manager. Included in the hourly cost is a $1,000 in damage protection or if we need to make an insurance claim they will walk you through the process.